VISION AND VALUES

Our mission is to be our customers’ trusted partner for mission critical products – supplying what they need, when they need it, with industry-leading customer service and support.

In furtherance of that mission, our values are set out below:

Integrity is the key to our clients’ trust

Our reputation is core to our business. We work to the letter and spirit of the law and rules that govern us, and we keep our word to our people, customers, suppliers, and other stakeholders.

People are the core of our business

We hire, train, and promote dedicated employees who share our commitment to the mission, and we provide a healthy, safe and ethical workplace for them to fulfil it.

Customer satisfaction is the product

That requires not only the highest level of customer service, but also a deep understanding of our customers’ needs. We believe in investing the time up-front to get the best results over the course of a long relationship, and our long-term success is the result of our clients’ success.

Innovation is mission critical to us

To deliver product at a competitive price on our customers’ timescales, we work every day to improve our efficiency, reliability and quality. We study advances in technology to ensure we will be able to competitively support our customers well into the future.

To be our customers’ trusted partner for mission critical products – supplying what they need, when they need it, with industry-leading customer service and support.
Our Mission

Contact Us:

Calder Group Elder House, Park West Jupiter Drive Chester CH1 4RL United Kingdom

Accreditations:

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